TP reviews

4.4

89% would recommend to a friend

(74,774 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,774 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 28% above average for employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

75K reviews
3.0
Sep 19, 2015

Not half bad

Recommend
Business Outlook

Pros

Very diverse work environment. Great place to gain a lot of experience.

Cons

They will hire anyone, and almost fire no one. Might seem nice unless you value working hard and achieving goals.

avatar
TP Response
7y
We appreciate your feedback. Employees are our top priority and we are sorry that we have failed you. We see to it employees are treated well and valued, and at the same time, enjoying a professional and fun environment. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Thank you.
2.0
Sep 18, 2015

Customer Care Professional (UHC MA/MAPD Member Services)

Anonymous employee
Recommend
Business Outlook

Pros

Nearly guaranteed to get hired because of their 98% turnover rate.

Cons

Tools inadequate to fully support the position. Calls with routing issues, and transfer after transfer, lead to angry people fed up with the system. Low Pay.

avatar
TP Response
9y
We appreciate your honest review. We see to it our employees are trained well and given proper equipment and tools to be able to fully support and assist customers. We're sorry your expectations were not met while you were with us and we wish you all the best in your future endeavors.
4.0
Sep 17, 2015
Recommend
Business Outlook

Pros

Stable job, salaries are always on time, best place to work in Greece at the moment, visa support

Cons

Routine bores you if you stay for over a year, one of the sites is old and needs renovation, too many employees so you may feel that you dont feel like an individual anymore.

avatar
TP Response
7y
Thank you for your short and candid feedback. We aim to provide such environment to our employees as being a customer service representative is not an easy job.
Viewing 73651 - 73653 of 74,774 Reviews

Glassdoor has 100,830 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.