TP reviews

4.4

88% would recommend to a friend

(74,411 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,411 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 28% above average for employers within the Gerenciamento e consultoria industry (3.5 stars).

Reviews by job title

74K reviews
4.0
Mar 14, 2014
Recommend
Business Outlook

Pros

Supervisor's are generally pretty great and willing to work for you. Environment can be relaxed depending on the project you're on. Overtime semi-frequently available but not compulsory. Projects are fairly stable, company assists with placement/retention if a project closes. No Customer Service/Sales bait and switch, they're honest about what jobs entail.

Cons

Agents are clearly just cogs in a machine, a fact of which they continually remind you via policy enactments. Limited advancement, especially from a higher paying line of business. Most internal "promotions" pay the same or less as an agent with slower raises/less earning potential. Promotion track from Agent -> Supervisor -> Assistant Center Manager involves rapidly mounting work for limited pay increase; Sup/ACCM are salaried but make around minimum wage based on hours required.

1.0
Mar 12, 2014
Recommend
Business Outlook

Pros

Nice co-workers (the CS agents) from all around the world. Awesome looking buildings, awesome setting (Lisbon). Cheap meals. Some company apartments are nice. When the day is over, you can really leave work behind

Cons

They have never arranged any sports or language courses they promise for all applicants, and they never will. They just say that the courses are full, but that is just a lie. They tell you that a few hundred euros is enough to live till first payday. Do not believe that. Reserve at least 800€ worth of cash with you, just in case.. When signing contracts, you do not get a translated contract but one in Portuguese. The salary offered in the initial discussions and the salary in contract do not match either. The English transcript they offer is lacking and clearly on purpose. You have to work even if the AC fails and all the water machines are out of water. Can be potentially dangerous for people with heart defects. Bring your own water each day, just in case. And some noseplugs in case the AC fails. The company toilets are filthy and the cleaners could care less. You do not get decent instructions or decent training. The training materials are mostly outdated and full of crap. Be prepared that nothing happens in a timely fashion on the company side. You, however, are expected to always be on time. The company automated working hours report is a fabrication to avoid paying presence bonuses. You get false absences and the company does not have to pay, it is word against word. Some company apartments are really horrid.

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Glassdoor has 100,385 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.