Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 28% above average by Customer Service. professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 18, 2025

Fun but Mentally Taxing

Customer service

Recommend

Business Outlook

Pros

Fun work environment and friendly work colleagues

Cons

Product Knowledge is a mental tax, as well as dealing with certain types of customers

TP Response

5mo

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

4.0

Dec 15, 2025

Buena empresa Internacional

Customer service

Recommend

Business Outlook

Pros

Estoy agradecida por trabajar con ustedes, ya que no tuve ningún problema hasta el momento estoy satisfecha

Cons

Nada más que agregar, dan oportunidades de crecimiento

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Dec 13, 2025

Friendly Environment

Customer service

Recommend

Business Outlook

Pros

Work atmosphere nice and friendly.

Cons

Shifts bit random , .

Viewing 106 - 108 of 1,150 Reviews

Jobs at TP

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de atendimento Multiskill - Jogos

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

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TP

TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun but Mentally Taxing

Buena empresa Internacional

Friendly Environment

Jobs at TP

TP reviews FAQs

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