Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 28% above average by Customer Service. professionals compared to other employers within the Gerenciamento e consultoria industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Dec 11, 2025

Self Development

Customer service

Recommend

Business Outlook

Pros

You can improve the quality of your life and also improve your knowledge.

Cons

Not for the weak and lazy

TP Response

5mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Dec 9, 2025

Ha sido bien de momento no he tenido ningún incoveniente, manejo de estrés en la operación, tal vez inces

Customeer service

Recommend

Business Outlook

Pros

Compañerismo, equipo, respueta rapida, acompañamiento oportuno. Claridad en las cosas

Cons

Estrés en alto flujo re operación, algunos activos funcionales, soporte llega algo lento.

5.0

Dec 9, 2025

Asesor

Customer service

Recommend

Business Outlook

Pros

Disciplinado, alegre, organizado, fiel y real.

Cons

Ninguna me considero una gran persona.

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 109 - 111 of 1,150 Reviews

Jobs at TP

Agente de Atendimento - Em Plataforma de Filmes e Séries

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - Aplicativo Food Delivery

Agente de Atendimento - App de Mobilidade - Frontline (madrugada)

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Supervisor de Atendimento Bilíngue

View all Customer Service. Jobs

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TP

TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Self Development

Ha sido bien de momento no he tenido ningún incoveniente, manejo de estrés en la operación, tal vez inces

Asesor

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