Atento reviews

3.3

56% would recommend to a friend

(470 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

470 reviews
2.0
Apr 25, 2023
Recommend
Business Outlook

Pros

- Good Salary and commission (when / if you get it) - HR is helpful

Cons

- Sales people have risk of being 'let go' before receiving commissions on deals closed because of "budgeting" reasons/its cheaper for Atento, despite the enormous moral/ethical hazard - They do not care about doing good work or even doing the right thing at times, and it shows to the employees and clients in the quality of work delivered, and to the stakeholders in the public balance sheets - Leadership is rarely in office, or at desk, and does not attend any scheduled meetings - No yearly/quarterly review or care for your personal career advancement - The organization is extremely unorganized and leadership switches constantly (I had 3 bosses in 2 years) - The company is in a horrible financial situation where they just had to re-leverage their debt, and even their longest client, from whom they actually broke off of to start the business, might not re-sign with them after contract ends in 2025. Atento stock is down 90%+ in the past year - No career mobility or growth opportunities in a dying sector

1.0
Oct 30, 2022
Recommend
Business Outlook

Pros

19.60 an hour is the pay

Cons

Disorganized . No one knows what’s going on. Told I’d have 4 days training instead got 6 hours. Then Misinformed about scheduling and hours 4 times. No way to clock in or check hours no way to directly contact hr. Plenty more issues

5.0
Jul 20, 2022

Good job

Recommend
Business Outlook

Pros

Good pay good benefits for sure

Cons

Bad management and won’t listen to concerns

Viewing 64 - 66 of 470 Reviews

Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.