Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,732 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      2.0
      Jun 14, 2016

      Customer support

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good place and position for younger people or graduates. A little too "high school" sort of atmosphere for me, but friendly and informal enough.

      Cons

      Very low unmotivating salary; restrictions in the working area; usually little downtime between calls; pressure to reach SLA's; controlled working time down to the second, especially during break times.

      4.0
      Jun 11, 2016

      good company

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      good company no problems at all always wanted to work can be improved with less work load hardwork payed of nothing wrong at all about this just completing the regular stats

      Cons

      nice company nothing wrong about itcan be improved with less work load hardwork payed of nothing wrong at all about this just completing the regular stat

      3.0
      Jun 11, 2016

      Not the worst job I've ever had.

      Sales representative
      Recommend
      Business Outlook

      Pros

      I've worked in previous call centres, door to door work, retail and the catering industry and I've hated all my other previous jobs more than this one and it can be an enjoyable place to work for the most part. It's not the worst company I've ever worked for and you could definitely work for a worse call centre, I think people forget that this IS a call centre, they are all very fast paced environments and all call centres expect you to work hard and hit high targets, if you can't do that, don't apply to work in one because you will obviously hate it after a month or so. - Friendly coworkers (for the most part) - Opportunity to work hours that suit your needs - Slightly above minimum wage - In the city centre of Belfast unlike alot of other call centres, easy to locate offices and cheaper than having to travel far to get to work if you do live in Belfast - Opportunity for promotion if you're willing to prove yourself - No payroll issues - Choice of weekly or monthly pay

      Cons

      - Lack of communication about changes - HR are practically non existent, hard to get a hold of in emergencies and can take weeks/months to get back to you - VERY target focused, expect an interview on why you're not meeting it, even if its not something you can control (long call notes, system issues etc) - Some favouritism exists with some managers - Very hard to be taken seriously when it comes to complaints or suggestions - No bonus scheme and next to no benefits on some contracts - Upper management don't seem to really care about their employees - Staff rooms and toilets are disgusting (but this is due to some staff not cleaning up after themselves and being disgusting, not managements fault, there are regular cleaners in place, staff need to learn to clean up after themselves and be more hygienic and in some extreme cases stop acting like farm animals) - Air con/heating issues, sweat box in the summer, freezing in the winter - Holidays are never available, favouritism applies when requesting dates off, not first come first served as it should be

      Viewing 44197 - 44199 of 44,732 Reviews
      Related searches: Concentrix jobs | Concentrix salaries | Concentrix benefits | Concentrix interviews
      ReviewsConcentrix reviews

      Glassdoor has 57,496 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.