Pros
This job is not all that hard to do. You need to learn to deal with customers and know how to deal with conflict sometimes. But other then that, the job is not all that bad. You have decent hours and the workplace is pretty casual. You spend 75%-90% of your time in the office, these people who posted reviews about them spending all their time outside must be doing something wrong lol. I spend 80%-95% of my time in the office and I work for one of the best stores in the division. You should know that you will have a lot of downtime sometimes which makes the day go by slow, so if you like to stay busy alot then you will not like it. You have pretty good training and learn alot about the storage business which is cool.
Cons
Fix Omni, people who work for ESS know what I am talking about. There is no reason for a multi-billion dollar company to have such a crappy computer software system. I know ESS makes a few million dollars a month on CPP so use some of that money to fix it. ESS will honeslty update it,and it will make it worse, (5 and 3 anyone?) I do not like how ESS sells its storage insurance either(CPP), they basically imply that we should tell potential customers that it is mandatory. They never say that out right, but its what they really mean, and its pretty obvious. The salary could be better, either make the incentive bonus better or raise the hourly rate. Also about 75% of the last 20 or so reviews on Glassdoor are fake for ESS. They might respond to me saying that real employees are posting these, and that very well be true. But most likely a District Manger or someone is pressuring lower employees to wright a "good" review.