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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,398 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Jul 9, 2016
Recommend
Business Outlook

Pros

I had to dig deep on this one...free drinks in the kitchen? Not much else. Some of the people I worked with were really nice, but some of the other BA's I was forced to work with were extremely pretentious.

Cons

Pay is hilarious - I've more than doubled my salary in 2 years since leaving. Horrible IT management. Glad I left when I did. It's been 2 years, and still no regrets about leaving!

5.0
Apr 1, 2016

Great Place to Work

Recommend
Business Outlook

Pros

Great work/life balance, awesome employee recognition programs, definitely a company on the rise. I have been working for this company for 1 year and I can honestly say that of all the jobs I have had in the past this one is the best. They provide you the freedom to actually feel like you are a manager and someone who can make a difference.

Cons

The only downside that I can see is that we are required to work Saturdays. This is retail so I understand the needs of the business.

2.0
Jun 9, 2015

Property Manager

Recommend
Business Outlook

Pros

-Get Sundays off -Very organized company -Get your own apartment. Mostly just for managers and not for assistants. -There is decent advancement opportunity, but only if you're a "yes" man/woman - If your manager is cool and you do a very good job(store numbers are good) then they give you a lot more freedom and leniency than others.

Cons

-Poor pay -Micromanaged like crazy and upper management spies on you like creeps. For example, when you get a lead from the call center, a timer starts going off on your software so the company knows exactly how long it takes you to follow up with lead. -Have to do all the janitorial work on the property: rake leaves, clean units, clean the office, paint etc. I never really minded doing this, but the problem is you have to keep a walkie on you at all times in case a customer comes to the office and buzzes your walkie in which case you have to stop everything you're doing and go back to the office. Makes it very difficult to get things done efficiently. -The job is very property dependent. I worked at several different properties and if you get stuck with a run down property in a bad area, the job is absolutely horrible. I worked a site where there were break-ins every month, rodent damage, water damage, etc.. Basically just consisted of calling people every other day to tell them that their stuff was ruined or stolen. You're also making collection calls every day and dealing with auctions every month. If you get a nice property in a good area then the job is cake. -You will likely start out as an assistant and be expected to cover practically every store in the region. They won't tell you this up front though. Very difficult thing to do for experienced property managers let alone newbies. The pay sucks when you're just an assistant and don't benefit from getting the free apartment.

Viewing 94 - 96 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.