Definity Claims Analyst reviews

3.2

51% would recommend to a friend

(47 total reviews)
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Rowan Saunders

54% approve of CEO

55% positive business outlook

Claims Analyst employees have rated Definity with 3.2 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Claims Analyst professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Analyst professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

47 reviews
3.0
Nov 29, 2023
Recommend
Business Outlook

Pros

The pay was decent. Work from home was nice. Coworkers are great and helpful

Cons

Very stressful workload. Compensation isn’t really good compared to work load. If your not preforming to there stressful standards they will let you know and act accordingly.

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Definity Response
2y
Thank you for your review. It’s great to hear that you found the pay attractive, enjoyed the flexibility of hybrid work, and appreciated the support from your coworkers. We understand your concerns about the stressful workload and perceived misalignment between compensation and the demands of the job. We take all feedback seriously and regularly review our compensation structure to ensure it reflects the experience and performance of our employees as well as remaining consistent with the market. We appreciate and value our employees and aim to create an environment that recognizes and rewards their contributions. Thank you for your valuable contributions to Definity. Wishing you success in your future endeavors.
2.0
Jul 28, 2023

Burnout Culture

Recommend
Business Outlook

Pros

People are generally easy going.

Cons

BURNOUT! You will last maybe a year at this company if you work in claims. The company knows it's rough on it's employees but that's just overlooked. This place will destroy your relationships and mental health. More than half of the claims workforce ends up on short term disability due to stress. Plus the company keeps on wanting to die on the return to work hill.

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Definity Response
2y
We are sorry to hear about your negative experience, and we appreciate the time you took to provide us feedback. Our employees' well-being is a top priority, and we are committed to fostering a supportive and healthy work environment. We have implemented various initiatives and support systems to help our employees manage their workload and stress levels effectively. As a company, we are continuously striving to strike a balance between maintaining productivity and ensuring our employees have the necessary resources and support. If you don't feel like you are getting the support you need from your leader, feel free to reach out to your HRBP who can help address workload management.
Viewing 22 - 24 of 47 Reviews

Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.