Definity reviews about "benefit"

64% positive business outlook

Reviews by job title

177 reviews
5.0
Apr 8, 2026
Recommend
Business Outlook

Pros

Great work life balance. Leadership is people first. In terms of data science the company is always keeping up with industry trends.

Cons

Benefits are not that great.

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Definity Response
2mo
Thank you for sharing your review and insights. We are pleased to hear that you have experienced a strong work-life balance, a people-first leadership culture, and an ongoing commitment to staying aligned with industry trends in data science. We also appreciate your feedback regarding our benefits offerings. Thoughtful input such as this is important and supports our continued efforts to evaluate and enhance the employee experience where possible. Thank you again for taking the time to provide your perspective.
4.0
Apr 20, 2026
Recommend
Business Outlook

Pros

Pay accordingly to market level, supportive colleagues, hybrid

Cons

Health benefit is not very all rounded

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Definity Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our colleagues, hybrid work model, and competitive compensation. We also appreciate your candid comments about our health benefits. Feedback like this is important to us, and we regularly review our benefits offerings to ensure they meet the evolving needs of our employees. Your input has been noted and will be considered as part of those ongoing discussions. Thank you again for sharing your perspective and for being part of Team Definity.
5.0
Nov 11, 2025
Recommend
Business Outlook

Pros

The team is considerate of applicants time and effort throughout the entire interview process. They offer amazing benefits and very competitive salary. The onboarding and efficiency has been like a dream.

Cons

None that I have experienced

5.0
Feb 11, 2026

Great place to work

Anonymous employee
Recommend
Business Outlook

Pros

Hybrid, good team, nice office

Cons

Expensive benefits, hotel desks, too many offices

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Definity Response
4mo
Thank you for taking the time to share your experience with us! We’re so glad to hear that you enjoy the hybrid environment, your team, and the office space — creating a supportive and flexible workplace is something we care deeply about. We also appreciate your constructive feedback regarding benefits, hoteling desks, and the number of office locations. Insights like yours help us identify where we can continue improving the employee experience, and we’ll be sure to share your comments with the relevant teams. Thanks again for being part of Definity and for contributing to our culture. We’re happy to have you here!
1.0
Jun 19, 2026
Recommend
Business Outlook

Pros

• Fair pay with annual raises and bonuses • Hybrid work schedule and flexibility • Supportive coworkers and strong teamwork • Employee share purchase program • Good health and dental benefits

Cons

• High workload and very large claim volumes, causing stress and burnout • Frequent unpaid overtime that makes work-life balance impossible • Unrealistic performance expectations most times • Micromanagement • Significant focus on call metrics in addition to claim handling responsibilities • Sick day and mental health day policies are very restrictive despite flexibility being promoted • Employee engagement survey process is biased as it is not anonymous

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Definity Response
1w
Thank you for taking the time to share your feedback and for your more than five years of service with Definity. We appreciate your recognition of our competitive compensation, flexible work arrangements, benefits, and the support of your colleagues. We are sorry to hear that your experience has been impacted by workload concerns, stress, and aspects of our management practices. Creating an environment where employees can thrive professionally while maintaining their well-being is important to us, and we recognize that there is always more work to do. We take feedback regarding workload management, performance expectations, employee wellness, and leadership practices seriously. Employee feedback plays an important role in helping us identify opportunities for improvement, and we continue to evaluate our programs, processes, and ways of working to better support our teams. We appreciate your candid comments and your suggestions regarding trust, staffing, employee well-being, and acting on employee feedback. Perspectives like yours help inform ongoing conversations about how we can continue to improve the employee experience across the organization. If you'd like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees as we work to make Definity an even better place to build a career.
2.0
Nov 10, 2025

Not for the experienced professional

Recommend
Business Outlook

Pros

Some remote work- for now Option to purchase stock

Cons

Senior leadership has little adjusting experience Clunky claims process High work load High staff turnover Motion sensor under your desk in some offices Benefits are expensive Raise consistently below inflation, year over year Office attendance is mandatory, but no effort to make office environment warm, engaging, collaborative or friendly Low company engagement They like 'Yes People' You review your teammates work, which results in animosity and conflict within your team

4.0
Jan 15, 2026

A Great Place to Build a Career with Supportive Teams

Anonymous employee
Recommend
Business Outlook

Pros

I genuinely enjoy working at Definity. I’m fortunate to be part of a great team and have had the opportunity to work with supportive and inspiring leaders. There has been real room for growth in my role, and I’ve been able to connect with people across many areas of the business. The culture overall feels positive and collaborative, and I do believe it’s a great place to work. Compensation is generally fair, though there are still some small disconnects at times. Benefits are solid and comparable to other organizations, and vacation entitlement is very fair. With the Travelers acquisition underway, I’m hopeful for even more opportunities to grow, learn, and showcase my skills to a broader audience.

Cons

Workloads can be high depending on the department, and I’ve noticed higher turnover in some areas. Additionally, there are moments when recognition feels inconsistent. Sometimes it feels like certain leaders overlook the importance of acknowledging their people for positive contributions—not just when something goes wrong. Recognition goes a long way, and more consistent positive feedback would make a meaningful difference. At times, it can also feel like the senior leadership team is a bit removed from employees at the front lines. More visibility and connection from SLT could help create a stronger sense of alignment across the organization.

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Salary, benefits, they take mental health seriously

Cons

Work load is a bit much with acquisition of Travelers

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Definity Response
3w
Thank you for sharing your experience and for your many years with Definity. We’re pleased to hear that you valued the salary, benefits, and our focus on supporting employee mental health and well-being. Creating a supportive environment for our employees remains a key priority for us. We also appreciate your honest feedback regarding workload during periods of growth and integration following acquisitions. We recognize that change can create additional demands on teams, and we continue to focus on balancing priorities, improving processes, and ensuring employees have the support they need. Thank you again for your contributions during your time at Definity, and we wish you all the best in your future endeavors.
4.0
Mar 18, 2026

Great place to work

Anonymous employee
Recommend
Business Outlook

Pros

Amazing work culture and benefits.

Cons

None that I can think of.

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Definity Response
3mo
Thank you for taking the time to leave us a review and for sharing your experience as a current employee. We’re delighted to hear that you’ve had a positive experience so far and that our work culture and benefits have stood out to you. Creating a supportive and engaging workplace is very important to us, and feedback like yours reinforces the value of that focus. We appreciate you being part of the Definity team and wish you continued success and growth as your journey with us continues.
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