Definity Claims Assistant reviews

3.2

51% would recommend to a friend

(53 total reviews)
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Rowan Saunders

54% approve of CEO

55% positive business outlook

Claims Assistant employees have rated Definity with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Claims Assistant professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Assistant professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

53 reviews
2.0
Jul 28, 2023

Burnout Culture

Recommend
Business Outlook

Pros

People are generally easy going.

Cons

BURNOUT! You will last maybe a year at this company if you work in claims. The company knows it's rough on it's employees but that's just overlooked. This place will destroy your relationships and mental health. More than half of the claims workforce ends up on short term disability due to stress. Plus the company keeps on wanting to die on the return to work hill.

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Definity Response
2y
We are sorry to hear about your negative experience, and we appreciate the time you took to provide us feedback. Our employees' well-being is a top priority, and we are committed to fostering a supportive and healthy work environment. We have implemented various initiatives and support systems to help our employees manage their workload and stress levels effectively. As a company, we are continuously striving to strike a balance between maintaining productivity and ensuring our employees have the necessary resources and support. If you don't feel like you are getting the support you need from your leader, feel free to reach out to your HRBP who can help address workload management.
3.0
Jul 10, 2023

Ok place to work

Recommend
Business Outlook

Pros

The benefits were good. Remote work options.

Cons

Mixed messages or lack of communication from management. Expectations changed frequently.

Viewing 25 - 27 of 53 Reviews

Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.