Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 73 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 69 reviews)); "The benefits were good." ((in 61 reviews)); "good work life balance and" ((in 60 reviews)); "Only pay is decent" ((in 42 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

4.0

Apr 17, 2022

Good Place to work

Claims assistant

Recommend

Business Outlook

Pros

Nice benefits, good work culture

Cons

The pay can definitely be better

1.0

Apr 17, 2022

Company is changing

Anonymous employee

Recommend

Business Outlook

Pros

Rrsp contributions Healthcare benefits are decent

Cons

Poor management Office politics High turnover in some departments

Definity Response

Thank you for sharing your feedback with us. We take all concerns seriously as we are always looking for ways to improve. If you would like to share more specific information regarding your review, please do not hesitate to reach out to us at hrsharedservices@economical.com

4.0

Apr 16, 2022

Good company

Claims representative

Recommend

Business Outlook

Pros

They care about retention of employees

Cons

Hire others after you and pay more

Viewing 586 - 588 of 753 Reviews

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