Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)
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Rowan Saunders

75% approve of CEO

65% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

756 reviews
1.0
Jun 29, 2026

Good company with some problems

Recommend
Business Outlook

Pros

Good work life balance Ambitious culture Nice colleagues

Cons

Very Top down Lack of promotions Culture can be a little toxic depending on your department HR claims to listen to feedback but very little gets improved

5.0
Jun 27, 2026
Recommend
Business Outlook

Pros

Flexible schedule Hybrid work Support from CTA’s & Leaders Good pay

Cons

Stressful work load at times

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Definity Response
1w
Thank you for taking the time to share your experience and for your many years with Definity. We’re delighted to hear that you value our flexible and hybrid work environment, the support provided by our CTAs and leaders, and our competitive compensation programs. We also appreciate your honest feedback regarding workload challenges. We recognize that claims roles can be demanding at times, and we're continually working to improve processes, resources, and support to help our teams manage workloads effectively while maintaining a positive employee experience. Thank you again for your feedback and for your dedication over the past 10 years. We’re grateful to have you as part of the Definity team and wish you continued success.
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Glassdoor has 898 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.