Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 67 reviews)); "good work life balance and" ((in 53 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "No advancement unless you're buddy with the team lead or your parents and/or spouse are executives; undeniable favoritism." ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

756 reviews

5.0

Jun 5, 2026

Great salary and benefits, but heavy workload

Associate technical specialist

Recommend

Business Outlook

Pros

Salary, benefits, they take mental health seriously

Cons

Work load is a bit much with acquisition of Travelers

Definity Response

1mo

Thank you for sharing your experience and for your many years with Definity. We’re pleased to hear that you valued the salary, benefits, and our focus on supporting employee mental health and well-being. Creating a supportive environment for our employees remains a key priority for us. We also appreciate your honest feedback regarding workload during periods of growth and integration following acquisitions. We recognize that change can create additional demands on teams, and we continue to focus on balancing priorities, improving processes, and ensuring employees have the support they need. Thank you again for your contributions during your time at Definity, and we wish you all the best in your future endeavors.

4.0

Jun 5, 2026

Friendly culture and helpful leaders, but some disorganization

Actuarial analyst

Recommend

Business Outlook

Pros

Friendly culture, helpful leaders and good work

Cons

sometimes unorganized with their FTE

Definity Response

1mo

Thank you for your feedback and for sharing your experience at Definity. We’re glad to hear you’ve enjoyed the friendly culture, supportive leaders and meaningful work opportunities. Creating a collaborative and positive environment is very important to us. We also appreciate your honest comments regarding organization around FTE planning. Feedback like this helps us identify opportunities to improve communication, planning, and overall employee experience. We’re continuously working to strengthen our processes as we grow and evolve. Thank you again for taking the time to leave a review and for being part of the team.

5.0

May 20, 2026

Awesome place to work with no downsides

Account executive

Recommend

Business Outlook

Pros

It's an awesome place to work

Cons

No cons to working at Definity

Definity Response

1mo

Thank you for taking the time to share your feedback and for your kind words! We’re thrilled to hear that you’ve had such a positive experience at Definity over the past few years. It’s great to know that you enjoy working here and feel it’s an awesome place to be. We’re committed to fostering a supportive and engaging environment for our employees and feedback like yours reinforces that we’re on the right track. We truly appreciate your contributions to the team!

Viewing 271 - 273 of 756 Reviews

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Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great salary and benefits, but heavy workload

Friendly culture and helpful leaders, but some disorganization

Awesome place to work with no downsides

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