employer cover photo
employer logo
employer logo

Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

82% would recommend to a friend

(3,398 total reviews)
avatar

Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Aug 10, 2017

On site assistant manager

Anonymous employee
Recommend
Business Outlook

Pros

The free apartment. There is little else I can put in this section.

Cons

There are so many cons. The biggest is that management does not care about you. I told my district manager that the store I was working at 3 of the 5 days a week made me depressed and really made me dislike my job. I was very unhappy. I was told it was my job and was moved to that store as full time. Thanks for that. The upper management has zero idea on how to actually run a store. They only care about their numbers and getting their bonus. The bonus setup is a joke and only the store manager profits even if they do less sales work than the assistant. I was written up for applying for a transfer because I didn't ask my district manager if I could apply even though I had previously told him I want to transfer and apply for other positions in the company. There are many more cons and far too many to list here. The company is a home and all they care about is paying you nothing to make them millions.

1.0
Jun 13, 2016
Recommend
Business Outlook

Pros

I loved my team. I learned a lot from my team.

Cons

Management doesn't care about the future of BI. I came to work with this great team and they all got screwed. I found another job right away for so much more money and another great team. Management are nice guys but they just lie about how they care. Actions are the important thing. So many people are interviewing and looking to leave.

5.0
Jul 1, 2017
Recommend
Business Outlook

Pros

Where to even start. The family bond we all have, the career options, the culture, the upper management and more. These are all areas that leave me waking up extremely happy to come to work. I have gained so much self confidence since working with this company. I was always used to being in the shadows working at other retail jobs where it only mattered if you had a specific title in your name. It is far from that in Extra Space Storage. No matter who you are, what you do, you matter. Your co-workers and upper management know your name and treat you as an equal.

Cons

Finding cons is truly difficult. I would suggest more traveling for field employees to have the chance to visit the home office and a tour of the National Call Center.

Viewing 16 - 18 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.