Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Definity

      Engaged Employer

      Definity Claims Analyst reviews

      3.2

      51% would recommend to a friend

      (47 total reviews)
      avatar

      Rowan Saunders

      54% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Claims Analyst employees have rated Definity with 3.2 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Claims Analyst professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Analyst professionals compared to other employers within the Seguro industry (3.6 stars).

      Reviews by job title

      47 reviews
      5.0
      Nov 5, 2022

      Good

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Good environment, flexible time, helpful peers, nice workplace

      Cons

      Work, overloading, Stressful, Draining, No work-life balance

      avatar
      Definity Response
      3y
      Thank you for taking the time to share your feedback with us. We are happy that you are appreciating the flexible work hours, positive environment, and you’re enjoying working with your co-workers! However, we are sorry to hear that you are finding the work stressful and overwhelming. We value a healthy work-life balance across the organization. We encourage you to reach out to your leader to better support you to find balance, as your well-being is very important to us.
      1.0
      Oct 19, 2022

      Not recommended

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      They hire nice people to work with only positive.

      Cons

      Absolutely terrible technology. They keep promising system upgrades and it never comes. They hire staff only to mistreat them and not treat them well. They say they want to support their staff but it’s all lies. You are very overwhelmed in the claims dept. to the point that if you don’t put in more than an 8 hour day you will fall behind and be put on a work plan. Management will stab each other in the back to protect their own back. It is just a daunting place to work and you will find yourself mentally and emotionally defeated with the amount of work and no support. I would not recommend this company as a place to work.

      avatar
      Definity Response
      3y
      Thank you for the feedback. We’re sorry to hear about your experience with your managers and workload in the Claims department. We take all concerns very seriously. We appreciate the points you’ve outlined and will be bringing them back to our senior leadership team, as we are always looking to improve. As a next step, we encourage you to reach out to our HR Shared Services team at hrsharedservices@definity.com if you’d like to provide more details. We wish you all the best in your future endeavors.
      3.0
      Sep 8, 2022

      Salary is far below market

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Great flexible benefits through Sunlife, personal days as well as sick days available. Some years there has been a bonus, but again not substantial. Managers are easy to talk to, even higher up the food chain.

      Cons

      Salary is far below market. Think 10 - 15,000 below what glass door estimate. Actually probably worse than that. Extremely corporate.

      Viewing 31 - 33 of 47 Reviews
      Related searches: Definity Claims Analyst jobs | Definity salaries | Definity benefits | Definity interviews
      Definity reviewsDefinity Claims Analyst reviews

      Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.