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      Definity

      Engaged Employer

      Definity Claims Analyst reviews

      3.2

      51% would recommend to a friend

      (47 total reviews)
      avatar

      Rowan Saunders

      54% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Claims Analyst employees have rated Definity with 3.2 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Claims Analyst professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Analyst professionals compared to other employers within the Seguro industry (3.6 stars).

      Reviews by job title

      47 reviews
      4.0
      Aug 5, 2022

      Claims

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Great culture and people practices

      Cons

      Hard to move up, limited senior roles

      5.0
      Jun 28, 2022

      Awesome

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Such a positive atmosphere, great work environment

      Cons

      The benefits package isn’t what it could be

      avatar
      Definity Response
      3y
      Thank you for sharing your experience with us. We are happy to hear about the positive work environment and we are so grateful to have you on the #TeamDefinity. Thank you for the feedback regarding the benefits package. We will take your feedback under advisement, and we encourage you to reach out to your leader for more insight.
      1.0
      May 3, 2022

      Used to be great, but stay away - better places out there

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Economical used to be a wonderful place to work. I worked there from 2012-2021. The first few years there was a different atmosphere - it was fun while being goal focused. Management was approachable an there were clear expectations. - Benefits are decent (pay is not)

      Cons

      See below - there are far too many to list. - The workload is so unreasonable that you will burnout within months. - Little continuity in promotions - for example having to apply for the next level of adjuster role; to a few months later management changes things to fast tracking and bypasses matrixes and applications - Huge disconnect between front lines and management resulting in missed targets and unrealistic expectations - Salaries and pay are less than the market average; and depending on where you work out of; you are paid less - working from home should have made this even across the board, as adjusters in Toronto are handling claims all over the province no differently than adjusters in other parts of the province

      avatar
      Definity Response
      4y
      Thank you for taking the time to share your feedback and we really appreciate your contribution to the team. We are sorry to hear about your experience and that we didn’t have the opportunity to address your concerns while you were working here. We strongly believe that our people are our greatest asset and as we evolve, we are trying to maintain an environment where they can grow and thrive. We strongly believe in providing a flexible work environment so that our team members can contribute to the best of their ability. With this commitment, we are always working on improving ourselves and hence, will be bringing up your concern with the senior leadership team.
      Viewing 34 - 36 of 47 Reviews
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      Definity reviewsDefinity Claims Analyst reviews

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