Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 71 reviews)); "Good benefits and vacation days" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 69 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 44 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 39 reviews)); "Workload is high." ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "lace of exciting growth opportunities." ((in 6 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews

4.0

Nov 16, 2025

Bodily injury adjuster

Senior bodily injury claims adjuster

Recommend

Business Outlook

Pros

Good team and helpful immediate management

Cons

High workloads which make the salary maybe not worth it.

5.0

Nov 11, 2025

Amazing Hiring and Onboarding Process

Market lead

Recommend

Business Outlook

Pros

The team is considerate of applicants time and effort throughout the entire interview process. They offer amazing benefits and very competitive salary. The onboarding and efficiency has been like a dream.

Cons

None that I have experienced

2.0

Nov 10, 2025

Not for the experienced professional

Claims

Recommend

Business Outlook

Pros

Some remote work- for now Option to purchase stock

Cons

Senior leadership has little adjusting experience Clunky claims process High work load High staff turnover Motion sensor under your desk in some offices Benefits are expensive Raise consistently below inflation, year over year Office attendance is mandatory, but no effort to make office environment warm, engaging, collaborative or friendly Low company engagement They like 'Yes People' You review your teammates work, which results in animosity and conflict within your team

Viewing 40 - 42 of 752 Reviews

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Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bodily injury adjuster

Amazing Hiring and Onboarding Process

Not for the experienced professional

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Jobs at Definity