Definity Claims Lead/Supervisor reviews

3.0

40% would recommend to a friend

(68 total reviews)
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Rowan Saunders

74% approve of CEO

44% positive business outlook

Claims Lead/Supervisor employees have rated Definity with 3.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Claims Lead/Supervisor professionals have an average working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Lead/Supervisor professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

68 reviews
3.0
Oct 20, 2021

Claims Anonymous

Recommend
Business Outlook

Pros

- Friendly people and management - Great employee matching RRSP - Good benefits - Challenging work

Cons

- Projects get pushed too quickly - Claims department behind on technology - Financial decisions getting in the way of true advancement - Too focused on hiring experts and managers and not enough employees

2.0
Oct 13, 2021

Needs more support

Recommend
Business Outlook

Pros

Great company perks and benefits

Cons

No support from team leads or managers

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Definity Response
4y
Thanks for reaching out. In recent months, our team has been undergoing a leadership transformation. Our leaders have been provided more training on how to best support their teams. They are undergoing Culture U training that is designed to generate support and buy-in from everyone on the team.
3.0
Jul 5, 2021

Claims

Recommend
Business Outlook

Pros

Flexible working hours, good bonuses

Cons

Stagnant and hard to communicate with leaders

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Definity Response
4y
Thank you for reaching out. We’re sorry to hear that you’ve felt it was hard to communicate with your leadership. We hope that through Lighthouse, we encourage the right kind of transformation within the organization. We are constantly working with our leaders and training them to improve their abilities to support and lead their teams effectively. We appreciate you took the time to write this feedback, and we hope you feel supported to share your feedback with leadership in the future.
Viewing 46 - 48 of 68 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.