Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (756 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

756 reviews

4.0

Apr 19, 2023

Great support and training

Licensed insurance advisor

Recommend

Business Outlook

Pros

- Staff and environment are both great - Work/ Life balance - Benefits and personal days offered

Cons

- Not enough opportunity to grow - Intense workload at times - Difficult to maintain exceptional customer service and company targets together

4.0

Apr 16, 2023

Happy Environment, Career Focused

Administration assistant

Recommend

Business Outlook

Pros

Nice Office. Nice work environment is created amongst the team leads & teams. Engagement was high and the work was fast pace at different times of the day.

Cons

Higher management were difficult to communicate with.

5.0

Apr 15, 2023

Great company!

Claims adjuster trainee

Recommend

Business Outlook

Pros

Lots of room to grow

Cons

Can be a busy at time

Viewing 508 - 510 of 756 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Canada

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property