Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Good benefits That's it." ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 41 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "lace of exciting growth opportunities." ((in 6 reviews)); "No opportunities for growth" ((in 6 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

4.0

Jan 22, 2021

Good company that’s growing

Forecasting specialist

Recommend

Business Outlook

Pros

Supportive leadership. Many learning opportunities and avenues for self-improvement.

Cons

Growing company so certain levers are still moving and can lead to long hours but it is to be expected.

5.0

Jan 15, 2021

Great Company to Work For

Claims adjuster

Recommend

Business Outlook

Pros

Very accommodating to work/family balance. Try to implement many things that encourage high employee satisfaction

Cons

Large company, so there can be many process changes or shuffling amongst the departments

5.0

Jan 14, 2021

Awesome people and culture

Commercial underwriter

Recommend

Business Outlook

Pros

Very good work environment. Supportive of continuous education.

Cons

Parking arrangements at specific location can be frustrating.

Viewing 532 - 534 of 753 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Toronto

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property