Is Definity a good company to work for as a Claims Lead/Supervisor?

Claims Lead/Supervisor professionals working at Definity have rated their employer with 3.0 out of 5 stars in 68 Glassdoor reviews. This is a lower than average score with the overall rating of Definity employees being 3.7 out of 5 stars. Search open Claims Lead/Supervisor Jobs at Definity now and start preparing for your job interview by browsing frequently asked Claims Lead/Supervisor interview questions at Definity .

Does Definity pay Claims Lead/Supervisor employees well?

Claims Lead/Supervisor professionals rate their compensation and benefits at Definity with 3.0 out of 5 stars based on 68 anonymously submitted employee reviews. This is 20.9% worse than the company average rating for salary and benefits. Find out more about Claims Lead/Supervisor salaries at Definity.

How happy are Claims Lead/Supervisor professionals working at Definity?

40% of Claims Lead/Supervisor employees at Definity would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Claims Lead/Supervisor professionals have also rated Definity with a 2.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 72 reviews)); "general people are great and helpful" ((in 69 reviews)); "The benefits were good." ((in 67 reviews)); "good work life balance and" ((in 52 reviews)); "Only pay is decent" ((in 43 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 38 reviews)); "Workload is high" ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "Lack of opportunity to grow horizontally or vertically" ((in 5 reviews))

Definity Claims Lead/Supervisor reviews

3.0

40% would recommend to a friend

(68 total reviews)

Rowan Saunders

74% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Claims Lead/Supervisor employees have rated Definity with 3.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Claims Lead/Supervisor professionals have an average working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Lead/Supervisor professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

68 reviews

5.0

Jan 15, 2021

Great Company to Work For

Claims adjuster

Recommend

Business Outlook

Pros

Very accommodating to work/family balance. Try to implement many things that encourage high employee satisfaction

Cons

Large company, so there can be many process changes or shuffling amongst the departments

4.0

Dec 10, 2020

Great workplace

Claims

Recommend

Business Outlook

Pros

Good company to work for

Cons

None at this time for this company.

3.0

Oct 28, 2020

Decent job

Claims adjuster

Recommend

Business Outlook

Pros

- people are nice, office is nice

Cons

- very repetitive - unnecessarily formal

Definity Response

5y

We strongly believe all our employees deserve an inspiring office environment, but it may be hard to top those views from the Vancouver office! And thank you: we agree that our people are nice — and super talented too! We appreciate that you’ve taken the time to share your experience, and we do wish you the best in your future endeavors.

Viewing 55 - 57 of 68 Reviews

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