Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 72 reviews)); "The benefits were good." ((in 70 reviews)); "general people are great and helpful" ((in 67 reviews)); "good work life balance and" ((in 55 reviews)); "Only pay is decent" ((in 45 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 39 reviews)); "Workload is high." ((in 11 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Very little training, don't invest in their resources." ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

4.0

Jun 29, 2021

Graet company culture

Claims representative

Recommend

Business Outlook

Pros

supportive teams, good training. welcoming, management shares communication with staff, constantly updated

Cons

sometimes overworked. heavy caseload, system needs upgrade, too many zoom meetings, office politics

Definity Response

Thank you for sharing your feedback. In a busy industry, we know that the workload ebbs and flows. We also know that upgrading systems is key to staying current and innovative which is why we have initiatives underway in various departments. The pandemic has presented us with challenges in how we work and virtual meetings has been a crucial way to collaborate. We hear you that it can feel like a lot sometimes! Finding the right balance will come with time. In an effort to promote greater work life balance we e encourage all of our employees to leverage their vacation and personal needs days, and communicate with their Leader about their unique needs.

4.0

Jun 27, 2021

Good

Anonymous employee

Recommend

Business Outlook

Pros

Good place to work. Good vacation days and benefits.

Cons

Heavy workload. Doesn’t hire enough people

Definity Response

We’re glad you enjoy working at Economical. We’re on track to fill several roles on #TeamEconomical. In addition to a variety of sourcing strategies, we also encourage our employees to share opportunities with their networks to attract potential new employees to Economical. Employee health is a priority for us, and we’ve added more health & wellness programs for employees to leverage to support in managing workload and maintaining a healthy lifestyle.

3.0

Jun 21, 2021

Ok to work with

Director

Recommend

Business Outlook

Pros

Some of the best people around to work with

Cons

Management distrust. It is a club.

Definity Response

We’re proud of everything #TeamEconomical has accomplished! We do have some of the best people around. We also take your feedback seriously. If there are things we can do to improve your experience, please reach out to HR Shared Services.

Viewing 622 - 624 of 752 Reviews

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