Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 69 reviews)); "The benefits were good." ((in 68 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 44 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 38 reviews)); "Workload is high" ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Very little training, don't invest in their resources." ((in 6 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

5.0

Feb 17, 2021

Quality Workplace - Continual Improvements

It technical analyst

Recommend

Business Outlook

Pros

Friendly, competitive, good balance, innovative

Cons

Difficult to change, varied engagement

Definity Response

Thanks for providing feedback on your experience with us. We agree — culture is everything in building a successful company and an engaged workforce. Our friendly teams are committed to working together to win together as we endeavor to become the first P&C insurer to demutualize in Canada and become a public company later this year. Ambitious goals can bring about a lot of change, which, as you’ve noted, can be challenging at times. We believe the rewards of reaching this goal will be worth our efforts.

5.0

Feb 9, 2021

Great place to work

Technical analyst

Recommend

Business Outlook

Pros

Fast paced Innovative Cares about employees Process orientated

Cons

Business doesn't understand IT systems, very demanding. Management not consistent among departments

4.0

Jan 22, 2021

Good company that’s growing

Forecasting specialist

Recommend

Business Outlook

Pros

Supportive leadership. Many learning opportunities and avenues for self-improvement.

Cons

Growing company so certain levers are still moving and can lead to long hours but it is to be expected.

Viewing 655 - 657 of 752 Reviews

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