Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
avatar

Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
5.0
Feb 20, 2018

Best Company I Have Worked For.

Anonymous employee
Recommend
Business Outlook

Pros

Family offers an incredibly supportive environment where employees are valued as much as their customers. The company has great benefits and work life balance is ingrained in the culture. More than that, I feel like my ideas get heard and are appreciated by my manager. Your career is what you make of it and if you have the drive to succeed, it can happen with Family.

Cons

I have tried to think of a realistic con but nothing comes to mind. Compared to a lot of other companies out there, Family is doing it right.

5.0
Jan 31, 2018

Great place to work

Anonymous employee
Recommend
Business Outlook

Pros

Great environment, company has lots of incentives, activities, and growth happening.

Cons

There not ALOT of room to move up, it can definitely change but at the time there was nothing.

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Definity Response
8y
Thanks for sharing your perspective. I agree — Economical is a great place to work! We’re excited about the growth and changes taking place, and especially about new technology rolling out in 2018 to benefit our brokers, customers and employees. We’re sorry you didn’t find adequate advancement opportunities. We’ll consider this feedback as we challenge ourselves to keep raising the bar. We wish you the best in your career.
4.0
Jan 19, 2018

claims adjuster auto

Anonymous employee
Recommend
Business Outlook

Pros

the people made the work place enjoyable, they are trying to make the work place better in the claims department but it doesn't seem to be working, morale was falling.

Cons

adjusting fell under the call center system so it was very micromanaged

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Definity Response
8y
Thanks for your comments. Feedback like yours helps us better understand where we’re doing well, and how we can keep improving. We know our people help make Economical a great place to work! And we’re proud of our Claims team who rank as Economical’s most highly engaged group of employees according to our employee engagement surveys. This team is located across Canada, so experiences can vary. Call centre processes and metrics are in place to ensure customers receive consistent and outstanding care. We assess our results frequently to ensure we’re delivering on our promise to customers. Thanks again for your valuable input.
Viewing 703 - 705 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.