Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 71 reviews)); "Good benefits and vacation days" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 69 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 44 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 39 reviews)); "Workload is high." ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "lace of exciting growth opportunities." ((in 6 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

3.0

Jul 21, 2014

Slow, bloated, organization.

Manager

Recommend

Business Outlook

Pros

Excellent work-life balance and great camaraderie with other staff.

Cons

Long entrenched management structure at many levels who were resistant to change. Slow to adopt new technology. Benefits were average at best.

1.0

Jul 15, 2014

stay clear of this company during restructuring process

Anonymous employee

Recommend

Business Outlook

Pros

no pros at this time - this company is cutting costs, therefore losing all experienced staff

Cons

very poor treatment of staff, treated like robots. Staff losing theirs jobs, yet upper management is expecting staff to work like robots.

2.0

Jul 15, 2014

Wait and see. The Company is drastically changing. Branches closed and 250+ lay-offs.

Analyst

Recommend

Business Outlook

Pros

Benefits are very good. Pay is decent. Personal spending account offered each year. Bonuses possible, based on Company results. Insurance courses paid if successful. Great place to work if you are an actuary or a VP.

Cons

Company "transformation" in progress to de-mutualize. Job insecurity felt by many employees. Confusion is apparent. Focus is on outward appearances in preparation of new direction the Company wants to take.

Viewing 721 - 723 of 752 Reviews

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