Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 73 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 69 reviews)); "The benefits were good." ((in 61 reviews)); "good work life balance and" ((in 60 reviews)); "Only pay is decent" ((in 42 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

5.0

Mar 27, 2025

Onboarding

Property team lead

Recommend

Business Outlook

Pros

Amazing Company, truly exceptional Culture

Cons

I am not aware of any at this time

4.0

Mar 26, 2025

Overall good company to work for, for the position

Insurance advisor

Recommend

Business Outlook

Pros

Competitive salary for the position

Cons

- Company is great but working for the contact centre can be draining - Hard to grow from an entry level

5.0

Mar 24, 2025

Great place

Accident benefits adjuster

Recommend

Business Outlook

Pros

Good people and good atmosphere

Cons

When I started, I was told remote and then it changed to one to 2 to 3 days a week

Viewing 103 - 105 of 753 Reviews

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