Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
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Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
1.0
Nov 9, 2017

Dissapointing

Recommend
Business Outlook

Pros

Great coworkers. Good amenities

Cons

They hire tons of people on a contract so that they can dispose of them at any time. Work is very repetitive - somewhat like being on a factory line - with extremely high targets. If you don't meet your case count target - weekly meetings with your team leader are arranged. Management closely monitors every single transaction you make. The system monitors every click you make and you are constantly on a timer. You are basically a machine. Supervisors have favourites and if you are not one of them you'll be treated as such

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Definity Response
6y
Thank you for taking the time to share your comments. We’re pleased to know your time with us was a good learning experience, and that you appreciated the pay and benefits. We aim to provide a satisfying work experience, and our total rewards package is a key part of that. We’re proud of our people, and happy that you had a positive experience with your team at Economical. We’re disappointed to hear about your difficult experiences with certain work relationships and responsibilities. Although you’re no longer with the company, we’d appreciate any further information you can share to help us improve. Just contact our Human Resources department.
3.0
Sep 16, 2017

Would Work there Again

Anonymous employee
Recommend
Business Outlook

Pros

Good bunch of people to work with.

Cons

Better transparency between management and employees.

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Definity Response
8y
Thanks so much for your feedback. It makes me proud to see how many times employees like you tell us that our people are one of our best assets. I completely agree! And we always aim to keep improving. To support transparency between leaders and employees in 2017, we introduced the Leader Portal on our employee intranet featuring resources, information, and training for our leadership team — and it’s available to all employees. So whether you’re curious about the role of Economical leaders, or you’d like to develop your own leadership skills, the Leader Portal can help. Also, in 2016 we began publishing our corporate strategy internally for all employees to see. Employees map individual goals to the overall company goals and regularly discuss progress or concerns with leaders. We’re finding this helps to foster transparency and a shared understanding across the company.
3.0
Aug 1, 2017

Indifferent

Recommend
Business Outlook

Pros

Good team environment, manageable workload, good benefits

Cons

poor management communication on expectations, stiff workplace (Timed bathroom and lunches), not a lot of opportunity for growth, makes it challenging to want to stay especially for younger employees

Viewing 139 - 141 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.