Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
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Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
3.0
Jun 14, 2025

High Stress

Recommend
Business Outlook

Pros

Experience another level of customer service

Cons

Wok load, low pay, high stress and bad training

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Definity Response
11mo
Thank you for sharing your feedback. We’re glad to hear that your time with us provided valuable exposure to customer service at a high level. A Claims Adjuster role can be a rewarding career, as you are the first point of contact to help our insured’s when they need it most. Providing a high level of customer service can make a big impact for the insured. We recognize that this position demands a high level of customer service and attention to detail, and we’re continuously refining our training programs to better support employees in meeting those expectations. While the role can be fast paced, we are committed to providing the tools and guidance necessary for success. We appreciate your contributions during your time with Definity and wish you continued success in your career journey.
4.0
Jun 9, 2025
Recommend
Business Outlook

Pros

Good wlb, good management, culture is really good

Cons

Pay is below industry and hard to argue with

2.0
Apr 8, 2025
Recommend
Business Outlook

Pros

good company culture and stability

Cons

not much opportunity for growth

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Definity Response
1y
Thank you for taking the time to share your feedback from your time as a Business Analyst. We're really pleased to hear that you experienced our positive culture and the stability we aim to provide. It's also important for us to hear your perspective on career growth. Providing clear and compelling career paths for our employees is a major focus for us, and we are continually developing new roles and learning opportunities to support our team's ambitions. We're sorry that we didn't meet your personal expectations in this area. We appreciate your contributions and wish you the very best in your career.
Viewing 157 - 159 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.