Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 72 reviews)); "The benefits were good." ((in 70 reviews)); "general people are great and helpful" ((in 67 reviews)); "good work life balance and" ((in 55 reviews)); "Only pay is decent" ((in 45 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 39 reviews)); "Workload is high." ((in 11 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Very little training, don't invest in their resources." ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

3.0

Dec 9, 2024

review

Auto claim representative

Recommend

Business Outlook

Pros

they benefit with sun life

Cons

no limit on claim assignment

2.0

Nov 17, 2024

Bad Company in terms of pay and work ethics

Production support specialist

Recommend

Business Outlook

Pros

Not a great company to work with.

Cons

Not a great company to work with. Poor work life No good benefits Firings are normal

Definity Response

Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience and the concerns you’ve raised. At Definity, we are committed to fostering a positive and supportive work environment for all our employees. We take your feedback seriously and will review the points you’ve mentioned regarding work-life balance, benefits, and ethics. If you have any specific suggestions or would like to discuss your experience further, please feel free to discuss it with your leader and/or HR team at HRSharedServices@definity.com. We value input from our team members and continually strive to improve our workplace. Thank you again for sharing your thoughts.

3.0

Nov 12, 2024

Great company for insurance carrier

Underwriter technician

Recommend

Business Outlook

Pros

Hybrid mode work schedule, depends of the team, your leader could be a good leader.

Cons

Depends of the team, you can have a good or bad leader, with a bad leader you can see poor management and leadership.

Viewing 166 - 168 of 752 Reviews

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