Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 72 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 66 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 51 reviews)); "Good Pay! better than other insurance provider" ((in 49 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Insufficient training" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

2.0

Sep 27, 2021

Overworked

Anonymous employee

Recommend

Business Outlook

Pros

Advancement in technology to assist in claims

Cons

Overworked and management does not provide assistance

Definity Response

4y

We regret to hear that you feel overworked, and that management has not provided enough assistance. Our Lighthouse initiative will help transform technology in our organization, and we are taking on a gradual approach to technological implementation so that all parts of the system work effectively. We will continue to work closely with our leaders to improve ways in which they can effectively support their teams.

4.0

Sep 2, 2021

Great company to work with

Software developer

Recommend

Business Outlook

Pros

Very friendly work environment and an excellent corporate culture. Good opportunities to learn, grow and make a career. Very good compensation and benefits.

Cons

Can't think of anything to mention here.

Definity Response

4y

Thank you for your review! We hope you continue with us in our journey to growth and development.

3.0

Jul 16, 2021

Micro Management

Customer service representative

Recommend

Business Outlook

Pros

Good salary, helpful team members, improvement in training methods and techniques

Cons

Too much micromanagement, old software, disorganized place, had to do all the claims steps; from first intake to final payments

Definity Response

4y

Thanks for reaching out! We’re glad that there are many elements of working with us that you enjoy. We understand your concerns about micromanagement, and we are training and empowering our leaders to address these concerns going forward. Our claims process is undergoing a planned and sustained transformation process that will increase our efficiency on many fronts. We are pulsing our teams twice a year or more, in compliance with our new listening and engagement strategy. In addition, we are undergoing some technological transformations, and new technology is being introduced to help improve our processes in the future.

Viewing 214 - 216 of 753 Reviews

Top companies for "Compensation and Benefits" near you

Travelers

4.2★Compensation & Benefits

Jobs at Definity

QA Engineer (Automation)

Trabalho remoto

View job

Application Security Engineer

Trabalho remoto

View job

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overworked

Great company to work with

Micro Management

Top companies for "Compensation and Benefits" near you

Jobs at Definity