Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)
avatar

Rowan Saunders

75% approve of CEO

65% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews
3.0
Nov 8, 2019
Recommend
Business Outlook

Pros

Flexibility in work hours depending on the department you work in. Some departments have no flexibility. Due to the changes new job roles are being created. Salary and vacation time are both good. Friendly co-workers and team leaders.

Cons

Many changes are occurring in the company that have also caused many jobs to be eliminated. Benefits are expensive. Only some departments are able to work from home. No longer offer a compressed work week.

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Definity Response
6y
Thanks for recommending Economical and for sharing your views! We appreciate your contributions over the last 10 years and agree that you’ve seen tremendous growth and changes in this decade. Many new roles have been created as we’ve expanded into digital platforms, pet insurance, and other exciting changes. Some roles have been phased out as customer and business needs change, and technology modernizes the way we work. As you mentioned, our friendly, fantastic people are behind our success, and we foster positive career experiences with competitive salary, vacation time, and flexibility wherever possible. As we move toward more technology-driven tools and processes, work flexibility has grown, and we expect that will continue.
4.0
Aug 6, 2019

Good Job

Recommend
Business Outlook

Pros

Interesting work, some good people, good hours.

Cons

Low end of pay for insurance company, favouritism.

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Definity Response
6y
Thank you for sharing your feedback! We’re glad your work with us is interesting and satisfying. Likewise, it’s great that you value your co-workers and a schedule that supports a healthy work-life balance. We’re sorry you feel our compensation isn’t meeting your expectations for the industry. Please keep in mind that as employees grow in their careers, compensation grows to keep the pace with their evolving skills and experience, as well as overall business results. We are also pleased to offer a total compensation package that includes incentive bonuses to share in profitable business cycles and a host of pension and savings options (including RSP matching) and excellent health benefits. Hopefully, you'll benefit from these elements as you develop your career with us.
3.0
Jul 15, 2019

Do more with Less

Recommend
Business Outlook

Pros

Great People to work with Decent Benefits Causal dress code

Cons

Technology was lacking Communication from Upper management to Front Line employees was not always clear The company wants more from employees and not willing to compensate them accordingly.

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Definity Response
6y
Thank you for your candid feedback. We’re thrilled that you found our people to be a positive aspect about working with us. We truly believe our people are what sets us apart. Likewise, it’s encouraging that you and so many of our employees are satisfied with our comprehensive benefits package along with a relaxed, casual dress code. We’re sorry to hear you found our technology lacking, and that communications weren’t always up to par. We take your comments about work expectations and compensation seriously, and appreciate you sharing them with us. All the best in your career!
Viewing 226 - 228 of 753 Reviews

Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.