Definity reviews about "work load"

66% positive business outlook

Reviews by job title

20 reviews
4.0
Apr 6, 2026
Recommend
Business Outlook

Pros

Flexible , stock option, sick days

Cons

Heavy work load , always busy never ending

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Definity Response
2mo
Thank you for sharing your feedback and for highlighting the flexibility, stock options, and sick days we offer—these are important parts of our commitment to supporting our employees. We appreciate this feedback and continue to consider employee input as part of our broader efforts to refine how work is managed and prioritized. Thank you for your continued contributions and for taking the time to share your experience with us.
2.0
Oct 21, 2025
Recommend
Business Outlook

Pros

Okay pay yearly stock match

Cons

high work load high turnover high pending of files 3 days in office each week

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Definity Response
7mo
Thank you for sharing your perspective and for recognizing the value of our compensation structure and stock match program. These elements are part of our commitment to offering competitive rewards and long-term benefits for employees. We appreciate your observations regarding workload, turnover, and the return-to-office approach. The Accident Benefits team operates in a complex environment, and we continue to evaluate staffing strategies and workflow improvements to ensure sustainable workloads. Employee feedback is an important part of this process, and we use survey insights to guide decisions and strengthen alignment across teams. Your comments reinforce the importance of consistency and transparency in how we manage change and communicate expectations. We remain focused on creating an environment where employees feel supported and equipped to succeed. Thank you for sharing your experience and for contributing to Definity. If you’d like to share more about your experience, we encourage you to connect with our HR Shared Services team at HRSharedServices@definity.com. All discussions are handled confidentially, and we value constructive input that helps us move forward together.
1.0
Dec 13, 2024

Work environment

Recommend
Business Outlook

Pros

The people are kind and nice to work with

Cons

The work load is too heavy for anyone, everyone was working free overtime in order to keep their jobs.

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Definity Response
1y
Thank you for sharing your feedback and for being a part of the Definity team. We’re happy to hear you have a positive experience working with your colleagues, as we take pride in fostering a collaborative and respectful environment. We recognize your concerns about workload and overtime. This is not the standard we aim for; ensuring our employees have a manageable workload and appropriate work-life balance is a critical focus and priority, and we take this feedback seriously. We are constantly evaluating our operational processes and team structures to ensure workload distribution is fair, and that employees are appropriately compensated for their time and efforts. Your feedback is crucial in helping us create a better workplace. We encourage you to connect with us directly through our HR team at HRSharedServices@definity.com to share any additional thoughts. Thank you again for bringing these matters to our attention.
2.0
Nov 10, 2025

Not for the experienced professional

Recommend
Business Outlook

Pros

Some remote work- for now Option to purchase stock

Cons

Senior leadership has little adjusting experience Clunky claims process High work load High staff turnover Motion sensor under your desk in some offices Benefits are expensive Raise consistently below inflation, year over year Office attendance is mandatory, but no effort to make office environment warm, engaging, collaborative or friendly Low company engagement They like 'Yes People' You review your teammates work, which results in animosity and conflict within your team

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Salary, benefits, they take mental health seriously

Cons

Work load is a bit much with acquisition of Travelers

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Definity Response
2w
Thank you for sharing your experience and for your many years with Definity. We’re pleased to hear that you valued the salary, benefits, and our focus on supporting employee mental health and well-being. Creating a supportive environment for our employees remains a key priority for us. We also appreciate your honest feedback regarding workload during periods of growth and integration following acquisitions. We recognize that change can create additional demands on teams, and we continue to focus on balancing priorities, improving processes, and ensuring employees have the support they need. Thank you again for your contributions during your time at Definity, and we wish you all the best in your future endeavors.
3.0
Nov 29, 2023
Recommend
Business Outlook

Pros

The pay was decent. Work from home was nice. Coworkers are great and helpful

Cons

Very stressful workload. Compensation isn’t really good compared to work load. If your not preforming to there stressful standards they will let you know and act accordingly.

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Definity Response
2y
Thank you for your review. It’s great to hear that you found the pay attractive, enjoyed the flexibility of hybrid work, and appreciated the support from your coworkers. We understand your concerns about the stressful workload and perceived misalignment between compensation and the demands of the job. We take all feedback seriously and regularly review our compensation structure to ensure it reflects the experience and performance of our employees as well as remaining consistent with the market. We appreciate and value our employees and aim to create an environment that recognizes and rewards their contributions. Thank you for your valuable contributions to Definity. Wishing you success in your future endeavors.
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