Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

756 reviews

4.0

Jan 3, 2013

Good place to work

Technical analyst

Recommend

Business Outlook

Pros

They have lots of learning opportunaties. Work time is flexible. Most people are friendly.

Cons

Job safety is becoming worse.

2.0

Nov 1, 2011

Good and bad, staff who worked hard doesn't get appreciated.

Anonymous employee

Recommend

Business Outlook

Pros

Not as rigid as other companies, very relax environment to the point that people takes advantage of it.

Cons

Staffs takes advantage of the co. being too lenient, doesn't recognize staff who works hard, too much politics.

4.0

Oct 24, 2011

Overall, I was satisfied. Able to change positions within.

Order desk analyst

Recommend

Business Outlook

Pros

It was a secure and honest place to workl. The pay was good. Were not treated like a number. People are nice.

Cons

There was some favoritism. It seemed like the ones that talk the loudest got promotions. Sometimes it was hard to see why someone got promoted over others. A lot of politics.

Viewing 259 - 261 of 756 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

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CA$107K - CA$157K /yr

(Employer provided)

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Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property