Is Definity a good company to work for as a Claims Assistant?

Claims Assistant professionals working at Definity have rated their employer with 3.2 out of 5 stars in 53 Glassdoor reviews. This is a lower than average score with the overall rating of Definity employees being 3.7 out of 5 stars. Search open Claims Assistant Jobs at Definity now and start preparing for your job interview by browsing frequently asked Claims Assistant interview questions at Definity .

Does Definity pay Claims Assistant employees well?

Claims Assistant professionals rate their compensation and benefits at Definity with 3.3 out of 5 stars based on 53 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Claims Assistant salaries at Definity.

How happy are Claims Assistant professionals working at Definity?

51% of Claims Assistant employees at Definity would recommend their employer to a friend. This rating has increased by 26% in the past 12 months. Claims Assistant professionals have also rated Definity with a 2.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 71 reviews)); "general people are great and helpful" ((in 68 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Good Pay! better than other insurance provider" ((in 47 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Heavy work load on the day to day" ((in 10 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

Definity Claims Assistant reviews

3.2

51% would recommend to a friend

(53 total reviews)

Rowan Saunders

54% approve of CEO

55% positive business outlook

Ratings by demographic groups

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Claims Assistant employees have rated Definity with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Claims Assistant professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Assistant professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

53 reviews

5.0

Mar 24, 2022

Great place to work

Claims adjuster

Recommend

Business Outlook

Pros

The work is interesting, amazing colleagues and access to support when needed.

Cons

High workload affected work/life balance in the passed. Workload has become more manageable.

3.0

Jan 11, 2022

Claims Assistant

Claims assistant

Recommend

Business Outlook

Pros

Working for a large insurance company.

Cons

Over worked came home every night exhausted and burned out. Young 20s on the team who don't understand work life balance. Lots of politics and gossip, feels like high school with the drama. This team also has a high turnaround and someone there is always on stress leave. No opportunity for growth. In 5 years I was not able to move up.

2.0

Oct 13, 2021

Needs more support

Claims adjuster

Recommend

Business Outlook

Pros

Great company perks and benefits

Cons

No support from team leads or managers

Definity Response

4y

Thanks for reaching out. In recent months, our team has been undergoing a leadership transformation. Our leaders have been provided more training on how to best support their teams. They are undergoing Culture U training that is designed to generate support and buy-in from everyone on the team.

Viewing 40 - 42 of 53 Reviews

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