Definity Claims Assistant reviews

3.2

51% would recommend to a friend

(53 total reviews)
avatar

Rowan Saunders

54% approve of CEO

55% positive business outlook

Claims Assistant employees have rated Definity with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Claims Assistant professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Assistant professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

53 reviews
3.0
Jun 14, 2025

High Stress

Recommend
Business Outlook

Pros

Experience another level of customer service

Cons

Wok load, low pay, high stress and bad training

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Definity Response
11mo
Thank you for sharing your feedback. We’re glad to hear that your time with us provided valuable exposure to customer service at a high level. A Claims Adjuster role can be a rewarding career, as you are the first point of contact to help our insured’s when they need it most. Providing a high level of customer service can make a big impact for the insured. We recognize that this position demands a high level of customer service and attention to detail, and we’re continuously refining our training programs to better support employees in meeting those expectations. While the role can be fast paced, we are committed to providing the tools and guidance necessary for success. We appreciate your contributions during your time with Definity and wish you continued success in your career journey.
4.0
Apr 28, 2025

Economical Adjuster

Recommend
Business Outlook

Pros

- great people - competitive pay -bonuses - performance based raises and bonuses

Cons

- limited work/ life balance - availability outside of work hours

Viewing 7 - 9 of 53 Reviews

Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.