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      Definity

      Engaged Employer

      Definity Claims Lead/Supervisor reviews

      3.0

      40% would recommend to a friend

      (68 total reviews)
      avatar

      Rowan Saunders

      74% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.7

      Work/Life balance

      2.3

      Senior management

      Claims Lead/Supervisor employees have rated Definity with 3.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Claims Lead/Supervisor professionals have an average working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Lead/Supervisor professionals compared to other employers within the Seguro industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      68 reviews
      1.0
      Oct 19, 2022

      Not recommended

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      They hire nice people to work with only positive.

      Cons

      Absolutely terrible technology. They keep promising system upgrades and it never comes. They hire staff only to mistreat them and not treat them well. They say they want to support their staff but it’s all lies. You are very overwhelmed in the claims dept. to the point that if you don’t put in more than an 8 hour day you will fall behind and be put on a work plan. Management will stab each other in the back to protect their own back. It is just a daunting place to work and you will find yourself mentally and emotionally defeated with the amount of work and no support. I would not recommend this company as a place to work.

      avatar
      Definity Response
      3y
      Thank you for the feedback. We’re sorry to hear about your experience with your managers and workload in the Claims department. We take all concerns very seriously. We appreciate the points you’ve outlined and will be bringing them back to our senior leadership team, as we are always looking to improve. As a next step, we encourage you to reach out to our HR Shared Services team at hrsharedservices@definity.com if you’d like to provide more details. We wish you all the best in your future endeavors.
      3.0
      Sep 8, 2022

      Salary is far below market

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Great flexible benefits through Sunlife, personal days as well as sick days available. Some years there has been a bonus, but again not substantial. Managers are easy to talk to, even higher up the food chain.

      Cons

      Salary is far below market. Think 10 - 15,000 below what glass door estimate. Actually probably worse than that. Extremely corporate.

      4.0
      Aug 5, 2022

      Claims

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Great culture and people practices

      Cons

      Hard to move up, limited senior roles

      Viewing 37 - 39 of 68 Reviews
      Related searches: Definity Claims Lead/Supervisor jobs | Definity salaries | Definity benefits | Definity interviews
      Definity reviewsDefinity Claims Lead/Supervisor reviews

      Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.