Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (753 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

4.0

Feb 17, 2021

Great place to start your insurance career

Senior commercial underwriter

Recommend

Business Outlook

Pros

-flexible work location -competitive salary -holistic care of employees -benefits

Cons

-career development for experienced employees is limited

Definity Response

5y

Thanks for telling others about working at Economical! We’re glad that you’re feeling positive about our flexible work arrangements and rewards like competitive compensation, flexible benefits, employee wellness programs, and pension and savings programs. We encourage you to talk to your leader about your career development interests. We have an annual performance cycle that includes quarterly discussions on progress toward your goals and advancing your professional development plans. Your leader can help you plan your career development goals and help implement your action plan. We also offer reimbursement for tuition and professional association membership fees that may align to your career development plans.

5.0

Feb 17, 2021

Quality Workplace - Continual Improvements

It technical analyst

Recommend

Business Outlook

Pros

Friendly, competitive, good balance, innovative

Cons

Difficult to change, varied engagement

Definity Response

5y

Thanks for providing feedback on your experience with us. We agree — culture is everything in building a successful company and an engaged workforce. Our friendly teams are committed to working together to win together as we endeavor to become the first P&C insurer to demutualize in Canada and become a public company later this year. Ambitious goals can bring about a lot of change, which, as you’ve noted, can be challenging at times. We believe the rewards of reaching this goal will be worth our efforts.

3.0

Feb 13, 2021

Good stepping stone

Administrative assistant

Recommend

Business Outlook

Pros

Nice company, collegues, benefits & perks, good start

Cons

Worst management, favoritsm, micro management, worst teamleader,

Definity Response

5y

Thanks for your review. It’s great to hear that you’ve had a good start to your career at Economical with friendly colleagues, a positive culture, and competitive rewards. We believe these are key elements to a positive workplace experience. We’re sorry to hear you weren’t satisfied with your relationship with your manager. We encourage you to contact HR Shared Services to share more about that experience. We wish you all the best in the next chapter of your career!

Viewing 526 - 528 of 753 Reviews

Top companies for "Compensation and Benefits" near you

Travelers

4.2★Compensation & Benefits

Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Toronto

·

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Team Leader, Auto Claims

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to start your insurance career

Quality Workplace - Continual Improvements

Good stepping stone

Top companies for "Compensation and Benefits" near you

Jobs at Definity