Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Good benefits That's it." ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 41 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "lace of exciting growth opportunities." ((in 6 reviews)); "No opportunities for growth" ((in 6 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

2.0

Aug 16, 2020

Not the best managers

Claims adjuster

Recommend

Business Outlook

Pros

Flexible work schedule and good benefits

Cons

Management is not supportive and lacks people skills

Definity Response

5y

Thanks for your review, and we’re pleased to learn you’re happy with your flexible work schedule and benefits in your first year with us. Sorry to hear that you’re less satisfied with your management relationship. We encourage you to keep working with your leader, understanding that sometimes, these relationships take time to grow. Understanding your new leader’s work and communication style, and allowing them time to know and appreciate yours, may help improve your experience. If you would like to talk to HR Shared Services for additional support, we’re here to help.

4.0

Jul 6, 2020

Good company

Analyst

Recommend

Business Outlook

Pros

Laid back and cool people to work with

Cons

Slow moving. Boring HR stuff.

Definity Response

5y

Thank you for your feedback. Employees constantly tell us that it’s great being part of a team that works together to win together, and that our people are one of our greatest strengths. It’s great to see that you enjoyed that, as well. We wish you good luck and thanks for your contributions to Economical.

5.0

Jul 2, 2020

Great Company

Senior actuarial analyst

Recommend

Business Outlook

Pros

Good work life balance, great staff, great benefits. Company is interested in your well being

Cons

None come to mind at this time

Definity Response

5y

Thank you for taking time to tell others what it's like to work with us. We appreciate your review.

Viewing 550 - 552 of 753 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Toronto

·

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not the best managers

Good company

Great Company

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Jobs at Definity