Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Good benefits That's it." ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 41 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "lace of exciting growth opportunities." ((in 6 reviews)); "No opportunities for growth" ((in 6 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

4.0

Sep 27, 2022

OK workplace

Analyst

Recommend

Business Outlook

Pros

Co workers and friendly and easy to talk to

Cons

Work Life Balance Lack of employee

5.0

Sep 20, 2022

Great place to work

Anonymous employee

Recommend

Business Outlook

Pros

Great people culture, very little politics. Talent is nurtured well.

Cons

None that I can think of

Definity Response

3y

Thank you for sharing your experience with us! We are happy to hear that you feel nurtured and enjoy the people and culture at Definity.

5.0

Sep 19, 2022

Best Workplace Ever!

Customer service representative

Recommend

Business Outlook

Pros

They actually listen to your suggestions. Managers who care. Opportunity to advance, in fact you are encouraged

Cons

I can't think of any

Definity Response

3y

Thank you for the review! We are so happy to hear that you have a supportive leadership team that encourage and help you meet your career goals. Our people are our greatest asset, and we strive to cultivate an environment where they can grow and thrive. Keep up the great work!

Viewing 553 - 555 of 753 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Toronto

·

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

OK workplace

Great place to work

Best Workplace Ever!

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Jobs at Definity