Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 71 reviews)); "general people are great and helpful" ((in 68 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Good Pay! better than other insurance provider" ((in 47 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Heavy work load on the day to day" ((in 10 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

753 reviews

4.0

Sep 16, 2022

Good Organization

Anonymous employee

Recommend

Business Outlook

Pros

A good work environment with a good culture. Flexible schedule

Cons

Some periods the work can be quite busy.

Definity Response

Thank you for the feedback and review! We are happy to hear that you are enjoying the work culture and flexible schedule at Definity! Keep up the great work.

3.0

Sep 10, 2022

Great place to work

Claims assistant

Recommend

Business Outlook

Pros

Good leadership. Opportunity for career advancement

Cons

Not so great with clients

3.0

Aug 29, 2022

Salary

Advanced analytics analyst

Recommend

Business Outlook

Pros

Team is good and you will get some decent Learning opportunities. Work life balance is great

Cons

You will see a significant difference in salary compared to market. Salaries and bonuses are much lesser than market.

Viewing 556 - 558 of 753 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Toronto

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property