Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 73 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 69 reviews)); "The benefits were good." ((in 61 reviews)); "good work life balance and" ((in 60 reviews)); "Only pay is decent" ((in 42 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 9 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

5.0

Sep 22, 2021

Excellent Environment

Cca

Recommend

Business Outlook

Pros

Family oriented company. Management is always helpful and committed to give you a nice experience

Cons

I have not seen any cons so far.

Definity Response

4y

Thank you for your review! We hope you continue to find us an excellent work environment.

5.0

Aug 26, 2021

Great place to work

Communications professional

Recommend

Business Outlook

Pros

Wonderful colleagues and interesting work. Company is moving in a great direction and it’s exciting to be part of the momentum

Cons

I’ve nothing to add here

Definity Response

4y

We’re happy to have you with us during this exciting time.

5.0

Aug 16, 2021

Flexible work

Customer service representative

Recommend

Business Outlook

Pros

Room for growth within company

Cons

Can’t think of a con off the top, but would sure come back and update once I do

Definity Response

4y

We’re very proud of giving our employees plenty of opportunities to grow within the company. We also welcome your feedback, so don’t hesitate to share your thoughts on ways we can improve.

Viewing 613 - 615 of 753 Reviews

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Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Excellent Environment

Great place to work

Flexible work

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