Definity reviews

Thanks for your comments. Feedback like yours helps us better understand where we’re doing well, and how we can keep improving. We know our people help make Economical a great place to work! And we’re proud of our Claims team who rank as Economical’s most highly engaged group of employees according to our employee engagement surveys. This team is located across Canada, so experiences can vary. Call centre processes and metrics are in place to ensure customers receive consistent and outstanding care. We assess our results frequently to ensure we’re delivering on our promise to customers. Thanks again for your valuable input.

I appreciate your thoughtful review. It sounds like you’ve experienced some really positive aspects in your career at Economical, including our great people, healthy culture and work environment, competitive rewards, and some nice appreciation events. I’m glad to hear those things are going well since they’re foundational to our success as a top employer. I noticed some of the areas where you’re less satisfied fall under recognition and feedback. The performance review process is where employees regularly meet with their leaders to share updates on progress toward goals, career development, and how we’re living Economical’s values at work. These discussions can be essential factors in being heard, recognized, and supported as you work toward your goals. Please work with your leader to set up regular discussions.