Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 68 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 53 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Workload is high" ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Wok load, low pay, high stress and bad training" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (752 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews

1.0

Oct 8, 2014

Its unfortunately a Transformation Failure as they try to forge their plan ahead.

All underwriting

Recommend

Business Outlook

Pros

Good if you are just there to collect a pay check.

Cons

Very sad as this was one of the best work environment 5 years ago, now it feels like prison.

4.0

Aug 13, 2014

Mature project management environment

Project manager

Recommend

Business Outlook

Pros

Training was provided immediately when I started with the company and they treat employees very well with good benefits and continuous learning opportunities

Cons

The uncertainty evident during the very long demutualization process

2.0

Jul 30, 2014

I would not recommend the company.

Java solutions developer

Recommend

Business Outlook

Pros

The company although in Insurance business had a very good IT infrastructure. I learned a lot . Allowed flexible timing and work from home. Easy pace of development except some time.

Cons

The company started developing the software by itself. It was a very big Java development team. The company used all latest JEE features and application servers.After spending millions, the top management started thinking to sell the company. It started cutting the IT costs. Many developer were laid off. The company is still not sure what to do.

Viewing 64 - 66 of 752 Reviews

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Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its unfortunately a Transformation Failure as they try to forge their plan ahead.

Mature project management environment

I would not recommend the company.

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Jobs at Definity