Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 68 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 53 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Workload is high" ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Wok load, low pay, high stress and bad training" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (752 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews

4.0

Jul 17, 2016

Accident Benefits Adjuster

Anonymous employee

Recommend

Business Outlook

Pros

-Great group of people -Room to grow and develop careers -Internal learning opportunities

Cons

-Job can be stressful -Workload is high

3.0

Jul 1, 2016

Not good to start ur career

Developer

Recommend

Business Outlook

Pros

Good work life balance, good benefits, helpful people to work with

Cons

No clear direction from management, too many technologies used and most of them are very old

3.0

Jun 13, 2016

Review

Commercial underwriter

Recommend

Business Outlook

Pros

Good training provided by Head Office, friendly staff.

Cons

Too frequent changes in management. Some of the management staff had very weak skill sets.

Viewing 685 - 687 of 752 Reviews

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