Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
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Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
2.0
Mar 10, 2024
Recommend
Business Outlook

Pros

Salary is on par or even above market value.

Cons

- Hybrid work. There's always a push to come into the office to collaborate but the teams are made up of members scattered all over the province so you end up coming in and spending your day alone without any team members most of the time. - The North York office does not have free parking, this is your responsibility. - Systems are very old and when considering the workload, impossible to adapt to.

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Definity Response
2y
Thank you for taking the time to share your feedback. It’s great to hear that our compensation aligns positively with your expectations. We hear your concerns about hybrid work and coming into the office and appreciate your detailed points about systems. At Definity, we embrace innovation and are always looking for ways to improve and find better and more efficient ways to service our customers. We’re sorry to hear that you have moved on from Definity and wish you the best in your future.
3.0
Jul 29, 2023
Recommend
Business Outlook

Pros

-new culture, management has churned and provides an opportunity to rise up.

Cons

-management churn leads to constant overproving yourself, and there is a new 'leader' starting every other month. - existing staff get very little work life balance - bonus is measly

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Definity Response
2y
We appreciate your feedback and thank you for taking the time to share your thoughts with us. We take reviews seriously and always strive to improve our workplace for our employees. We have been living through a transformational period for the company and some changes have been put in place to ensure long term success for Definity as a proud Canadian public company. We understand that leadership changes can be challenging for employees, but we are confident that we have the team in place to succeed going forward. We appreciate you providing us with this feedback, as we strive for continuous improvement. Work-life balance is essential to us, and we regret to hear that you feel that it was not adequately addressed. As a company, we are continuously looking for ways to enhance our work-life balance policies and initiatives to support our team's well-being while maintaining productivity and efficiency. We want our employees to feel valued, supported, and motivated to grow within the organization. We acknowledge that there might be areas where we can improve, and we are committed to making those changes. Your feedback will serve as a valuable tool in helping us enhance our company culture and work environment.
2.0
Mar 22, 2023

Set you up for failure

Recommend
Business Outlook

Pros

Benefits, matched contributions, sick days

Cons

Micro-managing, lack of team effort, heavy work flow

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Definity Response
3y
Thank you for taking the time to share your experience with us. We are very disappointed that we did not meet your expectations from an employee perspective. We will share your comments internally with our leadership team as we are constantly looking at opportunities to improve. We wish you all the best in your future endeavors.
Viewing 70 - 72 of 752 Reviews

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