Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 68 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 53 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Workload is high" ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Wok load, low pay, high stress and bad training" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

4.0

Oct 31, 2015

I've worked for Economical for eight years and have found it to be a very rewarding experience. Having worked for other companies in the past who truly didn't care above career development I've found that education and personal development is encouraged and rewarded here. My managers have been amazing to work for and yes, nothing in life is always perfect but I've never felt that our efforts were in vain.

Cons

Restructuring of the company has been a challenge but those efforts are starting to pay off.

3.0

Mar 16, 2015

Mostly good in the early years.

Anonymous employee

Recommend

Business Outlook

Pros

Decent salary and benefits. I had great co-workers and managers most of the time. Work-life balance was good most of the time I worked there.

Cons

In the last few years, work-life balance suffered greatly, it became a place where you had to work vast amounts of overtime on short notice. Limited opportunities for career growth.

2.0

Jan 9, 2015

The job your hired for

Anonymous employee

Recommend

Business Outlook

Pros

The job your hired for you are treated very well

Cons

They want you to stay in the position your hired for. They don't like to promote you as it costs money for them to train you. They pay for your cips but don't recognize them as being important when you apply for other jobs in the company. A lot of the auto adjusters they hire have connections to the team leads. One adjuster is best friends with managers wife another one is girl friend of regional directors son. Lots of politics

Viewing 88 - 90 of 752 Reviews

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