Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 69 reviews)); "The benefits were good." ((in 68 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 44 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 38 reviews)); "Workload is high" ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Very little training, don't invest in their resources." ((in 6 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

3.0

Sep 8, 2022

Salary is far below market

Claims adjuster

Recommend

Business Outlook

Pros

Great flexible benefits through Sunlife, personal days as well as sick days available. Some years there has been a bonus, but again not substantial. Managers are easy to talk to, even higher up the food chain.

Cons

Salary is far below market. Think 10 - 15,000 below what glass door estimate. Actually probably worse than that. Extremely corporate.

3.0

May 19, 2022

Very fast paced environment

Manager

Recommend

Business Outlook

Pros

Great people. Excellent benefits. Lots of opportunities to learn new technologies.

Cons

High workload. Little ability to have impact.

1.0

May 4, 2022

Toxic Work Environment

Anonymous employee

Recommend

Business Outlook

Pros

Canadian employer, industry is relatively stable since insurance is mandatory

Cons

- micromanagement - toxic leadership - too much gossiping & back-stabbing - promotions are not based on merit or productivity - too much bureaucracy

Definity Response

Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience. As we grow, we strive to maintain a transparent and trustful work culture and hence, take all feedbacks and concerns seriously. To look further into the matter and resolve your concerns, we highly encourage you to contact our HR Shared Services Team at HRSharedServices@economical.com.

Viewing 115 - 117 of 752 Reviews

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