Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
avatar

Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
3.0
Dec 8, 2022
Recommend
Business Outlook

Pros

Good executive leadership, drive to do better

Cons

Limited opportunity for internal growth. Poor leadership below executive level leads to a lot of silos and duplication of effort. Technology and IT are archaic with slow change.

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Definity Response
3y
Thank you for your feedback and advice regarding leadership below the executive level. We will take these recommendations back to the senior leadership team as we are always looking to improve.
2.0
Nov 11, 2022

Good pay and vacation, poor culture

Recommend
Business Outlook

Pros

Good pay Generous vacation days

Cons

Entrenched culture, resistant to change, lots of redundancies. Multiple units doing the same thing. Poor morale from some legacy employees.

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Definity Response
3y
Thank you for taking the time to send us your review. We appreciate the feedback regarding the pay and vacation days. We also provide our regular status employees 5 Definity days, because we understand the importance of unplugging from work to support their mental and physical wellbeing. We appreciate the feedback regarding the work structure and redundancies. We will take this back to our senior leadership team for review. We encourage you to reach out to our HR Shared Services team at hrsharedservices@definity.com if you’d like to provide more details.
4.0
Sep 25, 2022
Recommend
Business Outlook

Pros

Very supportive company, good benefits, okay pay.

Cons

Workload can be overwhelming; Claims are counted by claim number and not number of claimants, so this can lead to you getting a minivan claim where management sees it as you only having gotten one claim that day but your work is multiplied by 4 or 5 depending on how many claimants were in the vehicle.

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Definity Response
3y
Thank you for your review. We are happy to see that we are providing the support you require. However, we are sorry to hear that your work can be overwhelming. We encourage you to work with your leader to find ways to make your work more manageable and will share this specific example with your leadership team.
Viewing 112 - 114 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.