Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 72 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 66 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 51 reviews)); "Good Pay! better than other insurance provider" ((in 49 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Insufficient training" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

753 reviews

2.0

Nov 13, 2024

Horrible Management in IT

Project manager

Recommend

Business Outlook

Pros

Flexible work arrangements. I could work from the Riverbend office or Westmount for a day and remote for rest of the week

Cons

I'm IT, everyone who can be called "Senior" or "Executive", is a reason for a lot of attrition. No new VP survived for more than 6 months. I'm fact vintaged AVPs and VPs excited the company after being fed up of this management.

Definity Response

Thank you for sharing your feedback. We are pleased that you appreciated the flexible work arrangement during your time with us. We also recognize the impact that leadership can have on a team’s experience, and we take this type of feedback seriously. We are committed to continuously evaluating and improving our practices to continue to foster a work culture where our employees can thrive. If you would like to share more concerns, please reach out to HR team at HRSharedServices@definity.com. Thank you again for sharing your input and we wish you the best in your future endeavors.

4.0

Nov 13, 2024

Salary

Claims assistant

Recommend

Business Outlook

Pros

Best place to work Amazing work culture

Cons

None None None None None

3.0

Nov 12, 2024

Great company for insurance carrier

Underwriter technician

Recommend

Business Outlook

Pros

Hybrid mode work schedule, depends of the team, your leader could be a good leader.

Cons

Depends of the team, you can have a good or bad leader, with a bad leader you can see poor management and leadership.

Viewing 139 - 141 of 753 Reviews

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